Last updated: October 24, 2025
Look, we're just a small auto shop that happens to make engines scream and exhausts sing. We're not here to sell your info or spam you with nonsense. This page explains what we collect when you work with us and how we handle it - straight up, no corporate jargon.
When you book an appointment or contact us, we'll ask for basic stuff like your name, phone number, email, and vehicle details. Can't really tune your ride if we don't know what you're driving, right?
We also keep records of the work we've done on your car - y'know, dyno results, tune parameters, parts installed. That's for your benefit so we can track performance gains and troubleshoot if something comes up down the road.
If you visit our website, we might collect some technical data like IP addresses and browser info through cookies - standard web stuff that helps us keep the site running smooth.
Pretty straightforward - we use your contact info to get in touch about appointments, send you quotes, and follow up after service. Sometimes we'll shoot you a text or call if we need to discuss something about your build.
Your vehicle and service history stays in our system so when you come back for another upgrade or maintenance, we've got all the context. Makes life easier for both of us.
Occasionally we might send updates about new services or special deals on performance parts, but you can opt out anytime. We're not gonna flood your inbox - we've got exhausts to fabricate.
We keep your data locked down tight. Our booking system and customer database are password-protected, and only our staff has access. We're not some mega-corporation with servers everywhere - your info stays with us in Aurora.
Payment information? We don't store credit card details on-site. If you pay by card, that goes through encrypted payment processors who handle all that sensitive stuff properly.
We won't sell, rent, or trade your personal information to anyone. Period. That's not how we roll.
Honestly? Almost nobody. Sometimes we need to share info with parts suppliers or specialized tuning partners when we're sourcing specific components for your build, but that's just the basics they need to get the job done.
If you're doing insurance-related work or need documentation for warranty claims, we'll provide service records when you authorize it.
Legal stuff - if we're legally required to disclose information (like a court order or something), we'd have to comply. But that's never happened in our years of operation, knock on wood.
Our website uses cookies to remember your preferences and make browsing easier. Nothing sketchy - just basic functionality stuff like remembering if you filled out the contact form or keeping you logged into our booking portal.
We use Google Analytics to see how people find us and what pages they check out. Helps us improve the site and figure out what content actually matters to car enthusiasts like yourself.
You can disable cookies in your browser settings if you want, though some features might not work as smoothly.
It's your data, so you've got rights. You can ask to see what info we've got on file, request corrections if something's wrong, or ask us to delete your data entirely (though we gotta keep service records for warranty and liability reasons for a bit).
Wanna stop getting promotional emails? Just click unsubscribe or shoot us a message. No hard feelings.
If you've got questions about your privacy or wanna exercise any of these rights, just give us a call at (416) 555-0847 or email service@ignisflareverse.info. We'll sort it out.
We keep your service records and vehicle history for about 7 years - that's pretty standard in the automotive industry for warranty purposes and legal requirements. After that, we'll securely delete or anonymize the data.
Contact info and marketing preferences? We'll keep those as long as you're an active customer or until you ask us to remove them.
If you haven't been by in years and we haven't heard from you, we'll eventually clean out old records to keep our database manageable.
We're based in Ontario, so we follow PIPEDA (Personal Information Protection and Electronic Documents Act) and all relevant Canadian privacy legislation. That means we only collect what we need, use it for legitimate business purposes, and protect it properly.
You've got the right to file a complaint with the Privacy Commissioner of Canada if you think we've mishandled your personal info. Though we'd appreciate if you talked to us first so we can fix any issues directly.
We might update this policy occasionally if laws change or we add new services. When we do, we'll update the date at the top and post the new version here.
For major changes that affect how we handle your data, we'll shoot you an email or post a notice on our website. But honestly, we're not planning any dramatic shifts - we're focused on tuning cars, not revolutionizing data practices.
Got questions, concerns, or just wanna know what we've got on file? We're here to help.
Reach out to us:
We'll get back to you within a couple business days - unless we're deep in a major turbo install, then it might take a bit longer.
Privacy stuff can be confusing. If there's anything you're not clear on, don't hesitate to give us a shout. We'd rather explain it properly than have you wondering.
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